Shipping Policy

Last Updated: July 21, 2026

Thank you for shopping with Jominka! We're committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Once your order has been processed and shipped, you'll receive a confirmation email with your tracking information.

During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times are as follows:

United States: 5–12 business days

Please note that these are estimated delivery times and may vary depending on your location, shipping carrier, customs processing (where applicable), and other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

From time to time, Jominka may offer free shipping promotions on qualifying orders.

Order Tracking

Once your order has been shipped, you'll receive an email containing your tracking number and a link to track your shipment.

Please allow 24–48 hours for tracking information to become available after shipment.

Delayed Deliveries

While we strive to meet the estimated delivery times, delays may occasionally occur due to factors outside our control, including:

• Severe weather conditions
• Carrier delays
• Customs inspections
• High shipping volumes during holidays

We appreciate your patience and understanding if these situations arise.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before completing your purchase.

Jominka is not responsible for orders delayed, lost, or delivered to an incorrect address due to inaccurate information provided by the customer.

If you notice an error in your shipping details, please contact us immediately at hey@jominka.com. We'll do our best to assist if your order has not yet been processed.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date.

Please include:

• Your order number
• Photos of any damage (if applicable)
• A brief description of the issue

Our team will investigate the matter and work with the shipping carrier to reach a fair resolution.

International Shipping

At this time, Jominka primarily ships to customers in the United States.

If international shipping becomes available, eligible destinations will be displayed during checkout.

Contact Us

If you have any questions about shipping or your order, we're happy to help.

Jominka Support
📧 hey@jominka.com

We aim to respond to all inquiries within 24 business hours.